Ubiquiti incident

Delayed emails sending

Notice Resolved View vendor source →

Ubiquiti experienced a notice incident on January 12, 2021 affecting SSO Service and Account Service, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2021, 12:15 AM UTC
Resolved
Jan 12, 2021, 01:40 AM UTC
Duration
1h 24m
Detected by Pingoru
Jan 12, 2021, 12:15 AM UTC

Affected components

SSO ServiceAccount Service

Update timeline

  1. investigating Jan 12, 2021, 12:15 AM UTC

    We are currently experiencing delays with our email sending provider due to volume. Password reset emails (amongst others) may be delayed at this time.

  2. resolved Jan 12, 2021, 01:40 AM UTC

    Email sending is currently proceeding in realtime, and any backlog has sent.