Ubiquiti incident

Issues setting up UniFi Talk emergency services

Major Resolved View vendor source →

Ubiquiti experienced a major incident on March 18, 2021 affecting UniFi Talk, lasting 9h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2021, 10:32 PM UTC
Resolved
Mar 19, 2021, 07:46 AM UTC
Duration
9h 13m
Detected by Pingoru
Mar 18, 2021, 10:32 PM UTC

Affected components

UniFi Talk

Update timeline

  1. identified Mar 18, 2021, 10:32 PM UTC

    There is a third-party system outage impacting the emergency address step of the UniFi Talk setup process, causing setups to fail. This impacts new setups only and has no impact on existing deployments.

  2. resolved Mar 19, 2021, 07:46 AM UTC

    This incident has been resolved.