Ubiquiti incident

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Major Resolved View vendor source →

Ubiquiti experienced a major incident on September 23, 2021 affecting UISP Cloud, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2021, 08:54 PM UTC
Resolved
Sep 24, 2021, 03:16 AM UTC
Duration
6h 21m
Detected by Pingoru
Sep 23, 2021, 08:54 PM UTC

Affected components

UISP Cloud

Update timeline

  1. investigating Sep 23, 2021, 08:54 PM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2021, 09:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2021, 12:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2021, 03:16 AM UTC

    This incident has been resolved.