Ubiquiti incident

Cannot create new UISP Cloud Consoles

Major Resolved View vendor source →

Ubiquiti experienced a major incident on December 7, 2021 affecting UISP Cloud, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:07 PM UTC
Resolved
Dec 07, 2021, 10:21 PM UTC
Duration
5h 13m
Detected by Pingoru
Dec 07, 2021, 05:07 PM UTC

Affected components

UISP Cloud

Update timeline

  1. investigating Dec 07, 2021, 05:07 PM UTC

    It is currently not possible to create new UISP Cloud Consoles. Existing consoles are not affected.

  2. monitoring Dec 07, 2021, 09:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 07, 2021, 10:21 PM UTC

    This incident has been resolved.