Ubiquiti incident

UniFi Talk Cloud Partial Outage

Major Resolved View vendor source →

Ubiquiti experienced a major incident on December 17, 2021 affecting UniFi Talk, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2021, 05:05 PM UTC
Resolved
Dec 17, 2021, 09:28 PM UTC
Duration
4h 22m
Detected by Pingoru
Dec 17, 2021, 05:05 PM UTC

Affected components

UniFi Talk

Update timeline

  1. investigating Dec 17, 2021, 05:05 PM UTC

    We have identified an issue with a third party service that may prevent some users from making or receiving calls. Some pages of the Talk application may also be inaccessible. We are working diligently to restore service.

  2. monitoring Dec 17, 2021, 08:13 PM UTC

    We have restored service and will continue to monitor and provide updates.

  3. resolved Dec 17, 2021, 09:28 PM UTC

    This incident has been resolved.