Ubiquiti experienced a major incident on September 29, 2022 affecting UISP Cloud, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
UISP Cloud
Update timeline
- identified Sep 29, 2022, 05:29 PM UTC
It is currently not possible to create new UISP Cloud consoles. The root cause has been identified and we are working on a fix.
- identified Sep 29, 2022, 06:55 PM UTC
New UISP Cloud Consoles are now available in the Americas. Other parts of the world are in progress.
- identified Sep 29, 2022, 07:42 PM UTC
New UISP Cloud Consoles are now available in America, Asia and Australia. Europe is still in progress.
- resolved Sep 29, 2022, 08:35 PM UTC
This incident has been resolved.