Ubiquiti incident

UISP Cloud portal and UniFi Cloud portal partial outage

Major Resolved View vendor source →

Ubiquiti experienced a major incident on December 6, 2022 affecting UISP Cloud and Official UniFi Hosting, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2022, 05:17 PM UTC
Resolved
Dec 06, 2022, 11:29 PM UTC
Duration
6h 11m
Detected by Pingoru
Dec 06, 2022, 05:17 PM UTC

Affected components

UISP CloudOfficial UniFi Hosting

Update timeline

  1. identified Dec 06, 2022, 05:17 PM UTC

    UISP Cloud portal and UniFi Cloud portal functionality is severely limited due to a major outage at one of our upstream service providers. Existing cloud consoles are operational.

  2. monitoring Dec 06, 2022, 05:30 PM UTC

    Upstream service is recovering and we are monitoring the results.

  3. resolved Dec 06, 2022, 11:29 PM UTC

    This incident has been resolved.