Ubiquiti incident

Remote Access and UI Account Service Outage

Critical Resolved View vendor source →

Ubiquiti experienced a critical incident on April 24, 2023 affecting SSO Service and Remote Access Service, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 08:32 PM UTC
Resolved
Apr 24, 2023, 09:16 PM UTC
Duration
43m
Detected by Pingoru
Apr 24, 2023, 08:32 PM UTC

Affected components

SSO ServiceRemote Access Service

Update timeline

  1. investigating Apr 24, 2023, 08:32 PM UTC

    We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

  2. monitoring Apr 24, 2023, 09:11 PM UTC

    Our services are once again operational and we are continuing to monitor for any lingering effects.

  3. resolved Apr 24, 2023, 09:16 PM UTC

    This incident has been resolved.