Ubiquiti incident

Remote Management Service Outage

Critical Resolved View vendor source →

Ubiquiti experienced a critical incident on September 18, 2023 affecting unifi.ui.com and Remote Access Service, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 06:56 PM UTC
Resolved
Sep 18, 2023, 08:24 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 18, 2023, 06:56 PM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. investigating Sep 18, 2023, 06:56 PM UTC

    We are currently investigating and will provide an update as soon as possible.

  2. investigating Sep 18, 2023, 08:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 18, 2023, 08:24 PM UTC

    This incident has been resolved.