Ubiquiti incident

Remote Access and UI Account Service Degraded Performance

Minor Resolved View vendor source →

Ubiquiti experienced a minor incident on December 20, 2023 affecting unifi.ui.com and SSO Service and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 01:09 PM UTC
Resolved
Dec 20, 2023, 02:10 PM UTC
Duration
1h 1m
Detected by Pingoru
Dec 20, 2023, 01:09 PM UTC

Affected components

unifi.ui.comSSO ServiceRemote Access ServiceAccount Service

Update timeline

  1. investigating Dec 20, 2023, 01:09 PM UTC

    We are aware of a degraded performance and are investigating with the highest priority.

  2. resolved Dec 20, 2023, 02:10 PM UTC

    This incident has been resolved.