Ubiquiti incident

UniFi Network application inaccessible

Minor Resolved View vendor source →

Ubiquiti experienced a minor incident on January 26, 2024 affecting Official UniFi Hosting, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2024, 08:46 AM UTC
Resolved
Jan 26, 2024, 11:28 AM UTC
Duration
2h 42m
Detected by Pingoru
Jan 26, 2024, 08:46 AM UTC

Affected components

Official UniFi Hosting

Update timeline

  1. investigating Jan 26, 2024, 08:46 AM UTC

    UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

  2. identified Jan 26, 2024, 09:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 26, 2024, 09:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 26, 2024, 11:28 AM UTC

    This incident has been resolved.