Ubiquiti incident

Remote Management Partial Outage

Minor Resolved View vendor source →

Ubiquiti experienced a minor incident on February 16, 2024 affecting unifi.ui.com and Remote Access Service, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 08:59 AM UTC
Resolved
Feb 16, 2024, 12:05 PM UTC
Duration
3h 5m
Detected by Pingoru
Feb 16, 2024, 08:59 AM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. investigating Feb 16, 2024, 08:59 AM UTC

    We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

  2. monitoring Feb 16, 2024, 11:15 AM UTC

    We are continuing to monitor for any further issues

  3. resolved Feb 16, 2024, 12:05 PM UTC

    This incident has been resolved.