Ubiquiti incident

Remote Management Partial Outage

Minor Resolved View vendor source →

Ubiquiti experienced a minor incident on April 16, 2024 affecting unifi.ui.com and Remote Access Service, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 12:48 AM UTC
Resolved
Apr 16, 2024, 02:50 AM UTC
Duration
2h 1m
Detected by Pingoru
Apr 16, 2024, 12:48 AM UTC

Affected components

unifi.ui.comRemote Access Service

Update timeline

  1. investigating Apr 16, 2024, 12:48 AM UTC

    We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

  2. resolved Apr 16, 2024, 02:50 AM UTC

    This incident has been resolved.