Ubiquiti experienced a minor incident on August 29, 2024 affecting SSO Service and Account Service, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
SSO ServiceAccount Service
Update timeline
- investigating Aug 29, 2024, 09:28 AM UTC
An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
- resolved Aug 29, 2024, 10:32 AM UTC
This incident has been resolved.