Ubiquiti experienced a major incident on September 20, 2024 affecting UniFi Talk, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
UniFi Talk
Update timeline
- identified Sep 20, 2024, 11:21 AM UTC
An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
- monitoring Sep 20, 2024, 12:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2024, 12:59 PM UTC
This incident has been resolved.