Ubiquiti incident

Some UISP Cloud instances are offline

Minor Resolved View vendor source →

Ubiquiti experienced a minor incident on December 10, 2024 affecting UISP Cloud, lasting 12h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 10:26 AM UTC
Resolved
Dec 10, 2024, 10:54 PM UTC
Duration
12h 28m
Detected by Pingoru
Dec 10, 2024, 10:26 AM UTC

Affected components

UISP Cloud

Update timeline

  1. identified Dec 10, 2024, 10:26 AM UTC

    A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

  2. monitoring Dec 10, 2024, 07:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2024, 10:54 PM UTC

    This incident has been resolved.