Ubiquiti experienced a major incident on March 6, 2025 affecting UniFi Talk, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
UniFi Talk
Update timeline
- investigating Mar 06, 2025, 05:15 PM UTC
An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.
- investigating Mar 06, 2025, 05:17 PM UTC
In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.
- monitoring Mar 06, 2025, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2025, 08:16 PM UTC
This incident has been resolved.