Ubicloud experienced a minor incident on June 16, 2025 affecting Ubicloud Cache, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Ubicloud Cache
Update timeline
- investigating Jun 16, 2025, 12:59 PM UTC
We’re currently investigating an issue affecting the performance of Ubicloud Cache. You may experience slower cache downloads or occasional timeouts due to degraded performance in the underlying infrastructure. You can email [email protected] if you encounter any issues. We’ll keep you updated as we learn more. Thanks for your patience!
- resolved Jun 16, 2025, 09:56 PM UTC
Due to intermittent failures on some Cloudflare R2 buckets used for saving cached files, a few users experienced occasional timeouts. Operations appear to be back to normal now.