Ubicloud experienced a minor incident on December 15, 2025 affecting Ubicloud Runners, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Ubicloud Runners
Update timeline
- investigating Dec 15, 2025, 01:37 PM UTC
Ubicloud runners are currently experiencing a partial outage, resulting in high queue for job requests. We are investigating the incident.
- monitoring Dec 15, 2025, 02:11 PM UTC
We've mitigated the issue and are actively monitoring the results. Queue times have started to improve, but due to the high load caused by the incident, some delays are still expected. We’ll share another update once everything is fully resolved. Thank you for your patience.
- resolved Dec 15, 2025, 05:07 PM UTC
Our provisioning times are back to normal.