Ubicloud experienced a major incident on January 28, 2026 affecting PostgreSQL, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2026, 11:58 PM UTC
We're currently investigating. Provisioning affected, as is responsiveness to failures. False positives may also cause additional downtime. We will keep you posted.
- investigating Jan 29, 2026, 12:07 AM UTC
The problem was a fault in monitoring. The reporting is improving, we're watching for any systems that have been negatively affected. There may be some extra false positive restarts in this time.
- resolved Jan 29, 2026, 12:24 AM UTC
We believe all errata at this point to be resolved. There are some clear causes and room for improvement, mostly in graceful degradation in some metrics components. Please write in immediately if anything is out of place. Our apologies.