Ubicloud experienced a major incident on September 12, 2024 affecting Ubicloud Runners, lasting 11h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Ubicloud Runners
Update timeline
- investigating Sep 12, 2024, 12:38 PM UTC
Ubicloud runners are currently experiencing an outage, resulting in stalling job requests. We are investigating the incident.
- monitoring Sep 12, 2024, 05:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 12, 2024, 08:52 PM UTC
We are continuing to respond to this incident. The intermittency is caused by abuse actors on the platform that we have to mitigate.
- monitoring Sep 12, 2024, 11:48 PM UTC
As of now, we expect all GitHub Actions runners to work in a normal manner. If you notice anything out of place, such as a stuck runner, please write to [email protected], we'll be standing by to look at those in detail.
- resolved Sep 13, 2024, 02:30 PM UTC
Incident has been resolved.