Ubicloud incident

Ubicloud Cache and DockerHub unavailability

Minor Resolved View vendor source →

Ubicloud experienced a minor incident on February 6, 2025 affecting Ubicloud Runners, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 08:39 AM UTC
Resolved
Feb 06, 2025, 09:54 AM UTC
Duration
1h 14m
Detected by Pingoru
Feb 06, 2025, 08:39 AM UTC

Affected components

Ubicloud Runners

Update timeline

  1. investigating Feb 06, 2025, 08:39 AM UTC

    Cloudflare R2 is currently experiencing a major outage, causing blob storage requests to R2 buckets to fail. As a result, the caches can't be downloaded from Ubicloud Cache service. We are keeping an eye on updates from the Cloudflare team. https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr Failures while pulling images from DockerHub also started to increase around the same time. It seems that DockerHub was affected by the Cloudflare R2 outage as well. https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/67a479b283fb1305d10af103

  2. monitoring Feb 06, 2025, 09:02 AM UTC

    We are closely monitoring the incidents created by the Cloudflare R2 and DockerHub teams. - https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr - https://www.dockerstatus.com/pages/incident/533c6539221ae15e3f000031/67a479b283fb1305d10af103

  3. resolved Feb 06, 2025, 09:54 AM UTC

    The outages have been resolved by Cloudflare and DockerHub teams. All operations on Ubicloud runners are back to normal.