Uberall incident

Production StoreFinder is down

Critical Resolved View vendor source →

Uberall experienced a critical incident on August 1, 2025 affecting Store Locator, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 09:04 AM UTC
Resolved
Aug 01, 2025, 09:43 AM UTC
Duration
38m
Detected by Pingoru
Aug 01, 2025, 09:04 AM UTC

Affected components

Store Locator

Update timeline

  1. investigating Aug 01, 2025, 09:04 AM UTC

    The Storefinder API is not responding successfully to the healthcheck

  2. investigating Aug 01, 2025, 09:04 AM UTC

    [Comment from Opsgenie]mauro.junior acknowledged alert: "Production StoreFinder is down"

  3. resolved Aug 01, 2025, 09:43 AM UTC

    This incident has been resolved.