Store Locator outage
Timeline · 1 update
- investigating Sep 21, 2026, 12:45 PM UTC
We are investigating an issue affecting not set.
Uberall Outage History
Uberall is up right nowUberall had 10 outages in the last 2 years totaling 6h 11m of downtime — averaging 0.4 incidents per month.
There were 10 Uberall outages since September 22, 2025 totaling 6h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
Store Locator Outage
Timeline · 4 updates
- investigating Sep 21, 2026, 12:44 PM UTC
We're aware of issues impacting the Store Locator.
- identified Sep 21, 2026, 12:51 PM UTC
We've identified the issue.
- monitoring Sep 21, 2026, 12:52 PM UTC
We're monitoring the fix.
- resolved Sep 21, 2026, 12:57 PM UTC
The issue has been fully resolved.
production-webapp synthetic check success percent at 0% below 50% threshold
Timeline · 2 updates
- investigating Jun 22, 2026, 08:24 AM UTC
We are investigating an issue affecting not set.
- resolved Jun 22, 2026, 08:24 AM UTC
This incident has been resolved.
API performance degradation
Timeline · 2 updates
- investigating Jan 27, 2026, 11:07 AM UTC
We're experiencing elevated API latency. We're taking steps to mitigate the situation and we will continue to monitor the situation
- resolved Jan 27, 2026, 05:07 PM UTC
The issue was fully resolved at 13:30 CET.
Production API is down
Timeline · 3 updates
- resolved Sep 25, 2025, 10:06 PM UTC
This incident has been resolved.
- investigating Sep 25, 2025, 10:06 PM UTC
The API is not responding successfully to the healthcheck
- investigating Sep 25, 2025, 10:06 PM UTC
[Comment from Opsgenie]mauro.junior acknowledged alert: "Production API is down"
Production Webapp is down
Timeline · 3 updates
- investigating Sep 25, 2025, 10:06 PM UTC
[Comment from Opsgenie]mauro.junior acknowledged alert: "Production Webapp is down"
- resolved Sep 25, 2025, 10:06 PM UTC
This incident has been resolved.
- investigating Sep 25, 2025, 10:06 PM UTC
Synthetics check for the Webapp failed
Database failover
Timeline · 1 update
- resolved Sep 22, 2025, 10:43 AM UTC
We triggered a failover of our main database, and some API calls timed out for 2 minutes.
Production Website is down
Timeline · 2 updates
- investigating Sep 22, 2025, 10:43 AM UTC
The Website is not responding successfully to the healthcheck
- resolved Sep 22, 2025, 10:43 AM UTC
This incident has been resolved.
Production StoreFinder is down
Timeline · 2 updates
- resolved Sep 22, 2025, 10:43 AM UTC
This incident has been resolved.
- investigating Sep 22, 2025, 10:43 AM UTC
Synthetics check for the StoreFinder failed
Landing page down
Timeline · 2 updates
- monitoring Sep 22, 2025, 10:43 AM UTC
The landing powered by a 3rd-party is currently down (returning 503)
- resolved Sep 22, 2025, 10:43 AM UTC
This incident has been resolved.