Uberall incident

Production StoreFinder is down

Critical Resolved View vendor source →

Uberall experienced a critical incident on September 2, 2025 affecting Store Locator, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 12:33 PM UTC
Resolved
Sep 02, 2025, 12:53 PM UTC
Duration
20m
Detected by Pingoru
Sep 02, 2025, 12:33 PM UTC

Affected components

Store Locator

Update timeline

  1. investigating Sep 02, 2025, 12:33 PM UTC

    Synthetics check for the StoreFinder failed

  2. investigating Sep 02, 2025, 12:35 PM UTC

    [Comment from Opsgenie]Maxence Decrosse acknowledged alert: "Production StoreFinder is down"

  3. resolved Sep 02, 2025, 12:53 PM UTC

    This incident has been resolved.