Uberall incident

Production StoreFinder is down

Critical Resolved View vendor source →

Uberall experienced a critical incident on September 9, 2025 affecting Store Locator, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 11:23 AM UTC
Resolved
Sep 09, 2025, 11:29 AM UTC
Duration
5m
Detected by Pingoru
Sep 09, 2025, 11:23 AM UTC

Affected components

Store Locator

Update timeline

  1. investigating Sep 09, 2025, 11:23 AM UTC

    The Storefinder API is not responding successfully to the healthcheck

  2. investigating Sep 09, 2025, 11:23 AM UTC

    [Comment from Opsgenie]mauro.junior acknowledged alert: "Production StoreFinder is down"

  3. resolved Sep 09, 2025, 11:29 AM UTC

    This incident has been resolved.