Uberall incident

Production API is down

Critical Resolved View vendor source →

Uberall experienced a critical incident on September 25, 2025 affecting API and Web Application, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 07:17 AM UTC
Resolved
Sep 25, 2025, 07:22 AM UTC
Duration
4m
Detected by Pingoru
Sep 25, 2025, 07:17 AM UTC

Affected components

APIWeb Application

Update timeline

  1. investigating Sep 25, 2025, 07:17 AM UTC

    The API is not responding successfully to the healthcheck

  2. investigating Sep 25, 2025, 07:20 AM UTC

    [Comment from Opsgenie]mauro.junior acknowledged alert: "Production API is down"

  3. resolved Sep 25, 2025, 07:22 AM UTC

    This incident has been resolved.