Tyro Service for Partners experienced a notice incident on August 2, 2020 affecting Healthpoint, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 02, 2020, 11:39 PM UTC
HealthPoint is currently experiencing an issue which is affecting the processing of some Health Fund claims. This issue is outside Tyro's control, however we are actively monitoring any progress and will provide updates on this page as they become available. Please feel free to use the following templates when communicating to businesses: Our partner Tyro has identified there is a current issue which may affect the processing of some Health Fund claims. This issue is outside Tyro's control, however they are actively monitoring any progress and will provide updates on this page as they become available. We apologise for any inconvenience this is causing.
- resolved Aug 03, 2020, 12:47 AM UTC
The issue identified earlier which affected the processing of some Health Fund claims is now resolved.