Tyro Service for Partners incident

Transaction processing system

Notice Resolved View vendor source →

Tyro Service for Partners experienced a notice incident on May 9, 2021 affecting Transaction Processing Systems, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 09, 2021, 11:26 AM UTC
Resolved
May 09, 2021, 11:26 AM UTC
Duration
—
Detected by Pingoru
May 09, 2021, 11:26 AM UTC

Affected components

Transaction Processing Systems

Update timeline

  1. resolved May 09, 2021, 11:26 AM UTC

    We are aware that some customers between 8.01pm and 8.12pm may have experienced difficulty processing transactions. Please feel free to use the following template when communicating to businesses: Tyro's systems have returned to normal however recommend customers reboot their terminal and contact Tyro's Australian based 24/7 Customer Support team on 1300 966 639 if any assistance is required. We apologise for any inconvenience experienced.