Tyro Service for Partners experienced a notice incident on May 16, 2021 affecting Reconciliation and Settlement Reports, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Reconciliation and Settlement Reports
Update timeline
- identified May 16, 2021, 07:35 AM UTC
An issue has been identified where some customers are unable to log into the Tyro Portal. We are currently investigating this issue and will provide updates as they become available. EFTPOS machine and Tyro App reporting remains unaffected. We’re sorry for any inconvenience being experienced.
- resolved May 16, 2021, 09:02 AM UTC
We have resolved the issue with the Tyro Portal. We apologise for the inconvenience caused.