Tyro Service for Partners incident

Settlement delay

Notice Resolved View vendor source →

Tyro Service for Partners experienced a notice incident on October 22, 2021 affecting Settlement, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2021, 04:02 AM UTC
Resolved
Oct 22, 2021, 06:19 AM UTC
Duration
2h 17m
Detected by Pingoru
Oct 22, 2021, 04:02 AM UTC

Affected components

Settlement

Update timeline

  1. monitoring Oct 22, 2021, 04:02 AM UTC

    We have identified an issue with our settlement payments which may cause a delay in payment for some customers. Please feel free to use the following template when communicating to your customers: Please note that some customers may experience a few hours delay to their settlement payment today. This payment may appear at varying times depending on your banking provider. We apologise for any inconvenience experienced.

  2. resolved Oct 22, 2021, 06:19 AM UTC

    This incident has been resolved. We apologise for any inconvenience experienced.