Tyro Service for Partners incident

Terminal connectivity - recent degradation

Notice Resolved View vendor source →

Tyro Service for Partners experienced a notice incident on October 17, 2022 affecting EFTPOS Machine Connectivity, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 10:57 PM UTC
Resolved
Oct 17, 2022, 10:57 PM UTC
Duration
—
Detected by Pingoru
Oct 17, 2022, 10:57 PM UTC

Affected components

EFTPOS Machine Connectivity

Update timeline

  1. resolved Oct 17, 2022, 10:57 PM UTC

    We’re aware that some customers may have recently experienced degradation in connectivity to the 3G/4G network between 9.25am-9.35am. Whilst this issue was outside Tyro's control, we can see that our systems have since returned to normal. We apologise for any inconvenience experienced. Status.tyro.com has been updated with the above messaging and our front line teams briefed to assist any customers who get in contact.