Tyro Service for Partners incident

Issue with some integrated transactions

Notice Resolved View vendor source →

Tyro Service for Partners experienced a notice incident on June 14, 2023 affecting POS Integration, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 02:38 AM UTC
Resolved
Jun 14, 2023, 03:27 AM UTC
Duration
49m
Detected by Pingoru
Jun 14, 2023, 02:38 AM UTC

Affected components

POS Integration

Update timeline

  1. identified Jun 14, 2023, 02:38 AM UTC

    We’re currently experiencing an issue impacting some customers’ ability to process integrated transactions. Merchants' machines should still be able to process standalone transactions. Status Page wording (https://status.tyro.com/) has been updated to provide information on how to switch to standalone mode, and how to process a transaction in standalone mode. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.

  2. identified Jun 14, 2023, 03:20 AM UTC

    This incident has now been resolved. We're sorry for any inconvenience that was experienced.

  3. resolved Jun 14, 2023, 03:27 AM UTC

    This incident has been resolved.