Tyro Service for Partners incident
Issues with Tyro Go and Tyro BYO app
Tyro Service for Partners experienced a notice incident on October 8, 2023, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 08, 2023, 10:48 PM UTC
We’re currently experiencing an issue impacting some customers’ ability to access the Tyro Go and Tyro BYO apps. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced. Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
- resolved Oct 09, 2023, 12:14 AM UTC
The issue impacting access to the Tyro Go and BYO apps is now resolved and customers should be able to log in again. We’re very sorry for any inconvenience caused.