Tyro Service for Partners experienced a notice incident on February 17, 2025 affecting Healthpoint, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Healthpoint
Update timeline
- monitoring Feb 17, 2025, 01:20 AM UTC
We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed. While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.
- resolved Feb 17, 2025, 02:21 AM UTC
HealthPoint is no longer experiencing issues and claims should be processing as normal.