Relays443 Down
Affected: Americas RelaysEMEA RelaysAPAC Relays
Twingate Outage History
Twingate is up right nowTwingate had 14 outages in the last 2 years totaling 80h 0m of downtime — averaging 0.6 incidents per month.
There were 14 Twingate outages since June 26, 2024 totaling 80h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.
AWS Outage Impacting APT/RPM Package Repository (packages.twingate.com)
Affected: Downloads
Timeline · 3 updates
- monitoring Oct 20, 2025, 03:49 PM UTC
The AWS outage is affecting GemFury, a service we use to host our APT/RPM packages.
- monitoring Oct 20, 2025, 05:02 PM UTC
Our testing indicates that APT/RPM packages are now operational, though Gemfury continues to report degraded performance. We will continue to monitor.
- resolved Oct 20, 2025, 10:45 PM UTC
This incident has been resolved.
Admin and Reports Issues
Affected: Reports DownloadsAdmin ConsoleNetwork Dashboards
Timeline · 4 updates
- investigating Jun 12, 2025, 06:18 PM UTC
We are currently investigating service issues related to our cloud provider. The disruption is affecting the Twingate service, including the Admin Console, Report Downloads, and Network Dashboards. We will continue to monitor the situation and provide updates as we learn more.
- identified Jun 12, 2025, 07:15 PM UTC
Our cloud provider has acknowledged a service issue. We are continuing to monitor the situation and will provide updates as we learn more.
- monitoring Jun 12, 2025, 08:49 PM UTC
Our cloud provider has indicated that their service is recovering. Impacted Twingate services are now back online, but we are currently processing a backlog of Events. We expect this to be fully resolved within the next few hours and will provide an update when processing is complete.
- resolved Jun 12, 2025, 11:49 PM UTC
Our cloud provider has confirmed full recovery of their services, and our backlog of Events has now been fully processed. We consider this incident fully resolved.
Twingate Service Down
Affected: Authentication - EnterpriseIdentity Providers SyncPublic APIAuthentication - SocialAdmin ConsoleMFAAuthorizationRealtime UpdatesConnector HeartbeatClient Log Upload3rd Party IntegrationsNetwork DashboardsDNS Filtering Dashboards
Timeline · 4 updates
Issues with Dashboards and Events Processing
Affected: Events ProcessingReports DownloadsNetwork DashboardsDNS Filtering Dashboards
Timeline · 3 updates
- identified Apr 02, 2025, 04:19 PM UTC
We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.
- monitoring Apr 02, 2025, 04:32 PM UTC
The Big Query service latencies have dropped and we see improvements with our internal dashboards.
- resolved Apr 02, 2025, 05:25 PM UTC
All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.
Twingate Service Issues
Affected: Authentication - EnterpriseIdentity Providers SyncPublic APIAuthentication - SocialAdmin ConsoleMFAAuthorizationRealtime UpdatesConnector HeartbeatClient Log Upload3rd Party IntegrationsNetwork DashboardsDNS Filtering Dashboards
Timeline · 4 updates
Temporary Disruption in DNS Activity Reports
Affected: DNS Filtering Dashboards
Timeline · 3 updates
- investigating Feb 25, 2025, 01:12 AM UTC
We're currently experiencing a temporary disruption with the DNS Activity Reports. The team is working on restoring access, and we'll have them back up shortly.
- monitoring Feb 25, 2025, 01:31 AM UTC
Recent DNS Activity is now restored and we are monitoring the system.
- resolved Feb 25, 2025, 01:39 AM UTC
This incident has been resolved.
Jamf Device Integration Issue
Affected: Identity Providers Sync
Timeline · 3 updates
- investigating Oct 20, 2024, 03:52 AM UTC
We're seeing increased errors when syncing trusted devices from Jamf. We're currently investigating.
- investigating Oct 20, 2024, 12:12 PM UTC
This incident is still being investigated. It started after a recent upgrade performed by Jamf. We have reached out to Jamf on the issue and working with them on resolution.
- resolved Oct 21, 2024, 09:01 PM UTC
Issue with syncing trusted devices from Jamf has been fixed.
DNS Events Ingestion Issue
Affected: Events Processing
Timeline · 4 updates
- investigating Sep 20, 2024, 04:57 AM UTC
We've detected an issue with DNS events ingestion affecting some of our customers who are not able to see DNS events when exporting to S3. We're currently looking for root cause.
- identified Sep 20, 2024, 05:22 AM UTC
We've identified the issue and are working on a fix.
- monitoring Sep 20, 2024, 05:24 AM UTC
DNS events are being ingested again and we're monitoring the system.
- resolved Sep 20, 2024, 05:31 AM UTC
This incident has been resolved.
GitHub Social Login is Down
Affected: Authentication - Social
Timeline · 2 updates
- monitoring Aug 14, 2024, 11:29 PM UTC
GitHub is currently experiencing an incident affecting its authentication - https://www.githubstatus.com/incidents/kz4khcgdsfdv Social login via Github is therefore temporarily not working until GitHub resolves their issues.
- resolved Aug 15, 2024, 12:19 AM UTC
This incident has been resolved.
Secure DNS Dashboards Issue
Affected: DNS Filtering Dashboards
Timeline · 5 updates
- investigating Jul 29, 2024, 09:27 PM UTC
We are seeing issues with Secure DNS (Internet Security) Dashboards loading. We are investigating.
- investigating Jul 29, 2024, 09:32 PM UTC
We are continuing to investigate this issue.
- identified Jul 29, 2024, 09:41 PM UTC
Issue has been identified and we're working on a fix.
- monitoring Jul 29, 2024, 09:42 PM UTC
Dashboards are gradually coming back online.
- resolved Jul 29, 2024, 10:11 PM UTC
Dashboard are back to normal.
Issue with S3 Sync of Internet Security Events
Affected: Events Processing
Timeline · 3 updates
- investigating Jul 20, 2024, 01:20 PM UTC
We are having an issue with S3 Sync of Internet Security events. Team is engaged and issue is being investigated.
- monitoring Jul 20, 2024, 02:10 PM UTC
There was an ingestion delay that's fixed . We see logs flowing again.
- resolved Jul 20, 2024, 02:47 PM UTC
This incident has been resolved.
MFA Incident
Timeline · 1 update
- resolved Jul 11, 2024, 02:22 PM UTC
During the incident , some of our customers MFA tokens became invalid. Less than 15 of our customers were impacted by this incident. We identified the issue and will make this key rotation safer going forward so it doesn't impact any of our customers. Impact Duration: 12:47 - 14:40 UTC
Database Connection Issues
Affected: Public APIAdmin ConsoleConnector Heartbeat