Turn.io incident

Meta and WhatsApp are currently experiencing an outage on a global level

Major Resolved

Turn.io experienced a major incident on June 12, 2026 affecting Messaging & API and UI & Helpdesk and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 02:20 PM UTC
Resolved
Jun 12, 2026, 05:31 PM UTC
Duration
3h 11m
Detected by Pingoru
Jun 12, 2026, 02:20 PM UTC

Affected components

Messaging & APIUI & HelpdeskWhatsApp Cloud API

Update timeline

  1. identified Jun 12, 2026, 02:20 PM UTC

    We are continuing to work on a fix for this incident.

  2. monitoring Jun 12, 2026, 02:39 PM UTC

    Meta has informed that they are experiencing high service disruptions. We are actively monitoring the situation and will provide updates as soon as possible. > We are currently experiencing high disruptions impacting the WhatsApp Cloud API. Our engineering teams are investigating the issue. We will provide another update within the next hour or sooner if additional information becomes available. > >

  3. resolved Jun 12, 2026, 05:31 PM UTC

    Meta announced that the incident has been resolved. **Resolved** Jun 12 2026 2:10 PM GMT-3 We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.