Turn.io incident

Slightly higher latency being observed in API endpoints

Minor Resolved

Turn.io experienced a minor incident on June 5, 2026 affecting Messaging & API and UI & Helpdesk, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 06:30 AM UTC
Resolved
Jun 05, 2026, 09:20 AM UTC
Duration
2h 50m
Detected by Pingoru
Jun 05, 2026, 06:30 AM UTC

Affected components

Messaging & APIUI & Helpdesk

Update timeline

  1. identified Jun 05, 2026, 06:30 AM UTC

    We are currently experiencing a slight delay in our API endpoints which might be affecting navigating the [Turn.io](http://Turn.io) interface and a slight delay in API endpoint responses. We have already tracked down the issues and are now working on addressing them.

  2. resolved Jun 05, 2026, 09:20 AM UTC

    This incident has been resolved. Latencies across the product are back to normal.