Turn.io incident

Turn.io platform is not responding

Major Ongoing

Turn.io is currently experiencing a major incident affecting Messaging & API and UI & Helpdesk, which began 1d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 02:28 PM UTC
Resolved
Ongoing
Duration
● 1d 7h
Detected by Pingoru
May 29, 2026, 02:28 PM UTC

Affected components

Messaging & APIUI & Helpdesk

Update timeline

  1. investigating May 29, 2026, 02:28 PM UTC

    [whatsapp.turn.io](http://whatsapp.turn.io) is not loading. We are currently investigating this incident. We apologise for the inconvenience.

  2. resolved May 29, 2026, 02:46 PM UTC

    This incident has been resolved. Thank you for your patience.

  3. monitoring May 29, 2026, 03:33 PM UTC

    We're seeing the underlying issue crop up again on occasion. We have identified it and are monitoring it. We'll update here once a permanent fix is released.