Tuple had 2 outages in the last 2 years totaling 1h 14m of downtime — averaging 0.1 incidents per month.
There were 2 Tuple outages since June 12, 2025 totaling 1h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're seeing a high P95 response times for requests to our contact endpoints. We are investigating the issue and will update as we know more.
Response times are back to normal. We are continuing to monitor performance.
TURN connections are currently impacted by Cloudflare's outage: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp We are investigating temporary mitigations and monitoring the Cloudflare incident status.
Cloudflare is continuing to update their outage status: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp
Cloudflare is still experiencing an outage, but we have mitigated the issue on our end so that there is no user impact while they resolve. Please contact support if you experience issues connecting to calls.