Tuple incident

Interimittent TURN errors

Major Resolved View vendor source →

Tuple experienced a major incident on June 12, 2025, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:33 PM UTC
Resolved
Jun 12, 2025, 07:32 PM UTC
Duration
59m
Detected by Pingoru
Jun 12, 2025, 06:33 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 06:33 PM UTC

    TURN connections are currently impacted by Cloudflare's outage: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp We are investigating temporary mitigations and monitoring the Cloudflare incident status.

  2. identified Jun 12, 2025, 06:52 PM UTC

    Cloudflare is continuing to update their outage status: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp

  3. resolved Jun 12, 2025, 07:32 PM UTC

    Cloudflare is still experiencing an outage, but we have mitigated the issue on our end so that there is no user impact while they resolve. Please contact support if you experience issues connecting to calls.