Tungsten Automation Americas incident

AP Essentials - Slow Processing Time

Minor Resolved View vendor source →

Tungsten Automation Americas experienced a minor incident on June 2, 2025 affecting AP Essentials, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 03:56 PM UTC
Resolved
Jun 04, 2025, 08:12 AM UTC
Duration
1d 16h
Detected by Pingoru
Jun 02, 2025, 03:56 PM UTC

Affected components

AP Essentials

Update timeline

  1. investigating Jun 02, 2025, 03:56 PM UTC

    We are currently experiencing a delay in file processing for AP Essentials. Some files are taking longer than normal to be processed. Our team is actively investigating the issue and working to restore normal processing times as quickly as possible. We appreciate your patience and will provide an update once the issue is resolved.

  2. monitoring Jun 02, 2025, 06:33 PM UTC

    File processing performance for AP Essentials has improved. We will continue to monitor the system closely to ensure stability.

  3. resolved Jun 04, 2025, 08:12 AM UTC

    The performance issue affecting file processing in AP Essentials has been resolved. The system is now operating as expected. We will continue to monitor closely to ensure ongoing stability.