Tungsten Automation Americas incident

Printix Client Proxy Issue

Minor Resolved View vendor source →

Tungsten Automation Americas experienced a minor incident on March 29, 2025 affecting Printix, lasting 69d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2025, 06:22 PM UTC
Resolved
Jun 06, 2025, 09:23 PM UTC
Duration
69d 3h
Detected by Pingoru
Mar 29, 2025, 06:22 PM UTC

Affected components

Printix

Update timeline

  1. identified Mar 29, 2025, 06:22 PM UTC

    We are investigating a limited issue that may impact upgrades on Printix clients configured to use a proxy. We have paused auto-updates temporarily while we investigate. If you are experiencing issues with the client after upgrade please refer to the below article: https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce10/page/41012.html

  2. resolved Jun 06, 2025, 09:23 PM UTC

    This incident has been resolved.