Tungsten Automation Americas incident

TotalAgility Clarity OCR Engine

Notice Resolved View vendor source →

Tungsten Automation Americas experienced a notice incident on May 29, 2025 affecting TotalAgility, lasting 8d 21h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 07:10 PM UTC
Resolved
Jun 07, 2025, 04:22 PM UTC
Duration
8d 21h
Detected by Pingoru
May 29, 2025, 07:10 PM UTC

Affected components

TotalAgility

Update timeline

  1. identified May 29, 2025, 07:10 PM UTC

    Clarity OCR Engine and endpoint currently impacted due to system outage. Work in progress to restore services. Workaround: In the interim, utilize the Omnipage OCR engine for any impacted projects.

  2. resolved Jun 07, 2025, 04:22 PM UTC

    This incident has been resolved.