Tungsten Automation Americas experienced a notice incident on June 6, 2025 affecting Printix, lasting 24d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Printix
Update timeline
- investigating Jun 06, 2025, 09:21 PM UTC
Some customers may experience and an "Oops! Something went wrong error message" when attempting to open a service case via their Printix Administrator. There is a link on the bottom of that error message that can be used to create a service case while we investigate this issue.
- resolved Jul 01, 2025, 12:37 PM UTC
This incident has been resolved.