Tungsten Automation Americas incident

Printix - Go HP OXPd sign in failures observed

Notice Resolved View vendor source →

Tungsten Automation Americas experienced a notice incident on September 8, 2025 affecting Printix, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 07:30 AM UTC
Resolved
Sep 09, 2025, 04:07 PM UTC
Duration
1d 8h
Detected by Pingoru
Sep 08, 2025, 07:30 AM UTC

Affected components

Printix

Update timeline

  1. identified Sep 08, 2025, 07:30 AM UTC

    Post Printix 2025.3 deployment on cloud side sign in fails on Go HP OXPd with an error. Investigation is in progress. To resolve "Update" (or re-install) of Printix Go is required through the Printix Administrator.

  2. monitoring Sep 08, 2025, 02:03 PM UTC

    A fix has been implemented and we are monitoring the results. No user intervention is required.

  3. resolved Sep 09, 2025, 04:07 PM UTC

    This incident has been resolved.