TSG Global Outage History

TSG Global is up right now

TSG Global had 1 outage in the last 2 years totaling 1h 13m of downtime — averaging 0 incidents per month.

There was 1 TSG Global outage since October 15, 2025 totaling 1h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tsgglobal.com

Notice October 15, 2025

Inbound SMS Delivery Delays (HTTP Webhooks)

Detected by Pingoru
Oct 15, 2025, 07:10 PM UTC
Resolved
Oct 15, 2025, 08:24 PM UTC
Duration
1h 13m
Affected: Local Inbound/Outbound SMSToll-Free Inbound/Outbound SMSLocal Inbound/Outbound MMSToll-Free Inbound/Outbound MMS
Timeline · 2 updates
  1. identified Oct 15, 2025, 07:10 PM UTC

    Status: Identified - Fix in Progress Impact: Inbound SMS messages to HTTP webhooks may experience delays. SMPP customers are not affected. Affected Services: Long Code (10DLC) inbound HTTP webhooks Toll-Free inbound HTTP webhooks Short Code inbound HTTP webhooks Not Affected: SMPP customers (all message types) Outbound messaging (all types) Current Actions: Our engineering team has identified the issue and is implementing a fix. We will update this incident as soon as inbound HTTP webhook delivery is restored to normal.

  2. resolved Oct 15, 2025, 08:24 PM UTC

    Our engineering team identified and resolved the issue. Inbound HTTP webhook delivery has been restored to normal operation.

Read the full incident report →