Trustpilot incident

Degraded performance: Business website

Notice Resolved View vendor source →

Trustpilot experienced a notice incident on September 30, 2026, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 08:29 PM UTC
Resolved
Sep 30, 2026, 09:23 PM UTC
Duration
54m
Detected by Pingoru
Sep 30, 2026, 08:29 PM UTC

Update timeline

  1. investigating Sep 30, 2026, 06:04 PM UTC

    Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

  2. identified Sep 30, 2026, 08:29 PM UTC

    We've identified an issue with https://business.trustpilot.com/. For now, users can access specific sub-domains such as: ie.business.trustpilot.com jp.business.trustpilot.com pt.business.trustpilot.com no.business.trustpilot.com ca.business.trustpilot.com nl-be.business.trustpilot.com uk.business.trustpilot.com fr.business.trustpilot.com dk.business.trustpilot.com es.business.trustpilot.com se.business.trustpilot.com nl.business.trustpilot.com au.business.trustpilot.com fr-be.business.trustpilot.com br.business.trustpilot.com business.trustpilot.com fi.business.trustpilot.com de.business.trustpilot.com it.business.trustpilot.com nz.business.trustpilot.com pl.business.trustpilot.com at.business.trustpilot.com ch.business.trustpilot.com

  3. resolved Sep 30, 2026, 09:23 PM UTC

    This incident is now resolved and everything is working as expected