TrustID incident

TrustID is experiencing performance issues

Minor Resolved View vendor source →

TrustID experienced a minor incident on November 24, 2025, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 01:00 PM UTC
Resolved
Nov 24, 2025, 06:41 PM UTC
Duration
5h 41m
Detected by Pingoru
Nov 24, 2025, 01:00 PM UTC

Update timeline

  1. investigating Nov 24, 2025, 01:00 PM UTC

    TrustID is experiencing some performance issues at the moment. The team is working on restoring the usual system performances.

  2. investigating Nov 24, 2025, 03:28 PM UTC

    We are still working on resolving those issues.

  3. resolved Nov 24, 2025, 06:41 PM UTC

    The performances are back to normal.