TrustID experienced a minor incident on March 12, 2026, lasting 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 12, 2026, 07:40 AM UTC
Please be aware about the following service degradation: TrustID platform on PRODUCTION environment. Our infrastructure team is actively working on troubleshooting and resolving those issues as soon as possible. You will be kept updated when we have more information. We apologize for the inconvenience and thank you for your patience.
- resolved Mar 12, 2026, 08:20 AM UTC
The service is back and running. Please reach your contact person in case of issue. Thank you for your understanding, TrustID Development Team